ISLAMABAD, (APP – UrduPoint / Pakistan Point News – 18th Aug, 2026) The Citizen Facilitation Center continued providing government services to residents, processing 1,688 public service cases between August 10 and 16, including 336 International Driving Permits, 511 domiciles, and 102 police clearance cases.
Deputy Commissioner Islamabad Irfan Memon reviewed the center’s performance during a visit and directed staff to ensure timely service delivery for all citizens.
During the visit, the Deputy Commissioner received a detailed briefing on services provided over the past week. Officials informed him that the center issued 336 International Driving Permits and processed 511 domicile applications, helping residents complete essential documentation through a single platform.
The briefing further revealed that 102 police clearance cases were resolved during the reporting period. In addition, officials handled 280 marriage and death registration certificate cases, ensuring the timely processing of family and civil registration matters.
According to the performance report, the center also issued 103 birth certificates during the week. Another 298 document attestation cases were processed, enabling citizens to complete verification requirements for educational, legal, and administrative purposes.
Officials added that action was taken on 58 surety deposit cases, reflecting the center’s role in handling a wide range of public services under one roof.
Following the briefing, Deputy Commissioner Irfan Memon visited various service counters to assess operational arrangements and interact with staff. He reviewed the facilities available to visitors and examined the procedures being followed for service delivery.
The DC directed officials to provide complete guidance to citizens at every service counter and ensure that applicants receive assistance without difficulty. He emphasized that all visitors should be informed about required documents, procedures, and application status to help them complete their work efficiently.
Irfan Memon also instructed staff to avoid unnecessary delays in processing applications. He said public services should be delivered within the prescribed timelines and that citizens should not face avoidable waiting periods.
He further directed officers to address public complaints and operational issues on the spot whenever possible. According to the Deputy Commissioner, immediate attention to citizens’ concerns can improve service delivery and strengthen public confidence in government institutions.
The Citizen Facilitation Center serves as a one-window platform for a range of public services, allowing residents to access documentation, certification, verification, and registration facilities through a centralized system.
